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Tuesday, 10 May 2011

WHAT’S THE DIFFERENCE BETWEEN A GOOD LISTENER AND A BAD ONE?

Tuesday, May 10, 2011  benniantoni  No comments



A BAD LISTENER
  •  Is easily distracted
  • Day dreams
  • Fakes attention
  • Tunes out dryer subjects
  • Tunes out if delivery is poor
  • Tends to argue
  • Reacts to emotions

A GOOD LISTENER
  • Makes the most of the opportunity
  • Fights distractions
  • Makes an effort the concentrate
  • Uses body language to show attention
  • Asks “What’s in this for me?”
  • Considers the facts and data
  • Forgives delivery errors
  • Judges content over delivery
  • Interrupts only to clarify
  • Gives speaker a chance before judging
  • Is not obsessed with emotional words
  • Considers evidence

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